Loyalty program Muziker CLUB

Every product ( except the ones on discount ) has information available on the product page about how many points you would get for purchasing it. This number is not set in stone though. In some special occasions, you can get even a double the amount of points for a particular product. Just follow our social media profiles and subscribe to the newsletter to get information about all special promos on time.

Every registered customer has their own user account where they can access all their personal information by clicking on "My account". Club members, in addition to the basic information, can find a complete overview of the status and usage of their collected points there.

The points from your purchase will be reserved to your account immediately; however, they will be subject to a 30-day reservation period, which will start from the date of registration of the payment in our system. After this period they will become available to use for your purchases.

If you decide to withdraw from the Contract during a 30-day guarantee period for online purchases, the reserved points will be automatically deducted from your points balance.

You can exchange your club points within 12 months from the date of the last points being credited to your account. If you do not redeem your points during this period, the points will be permanently lost. However, we will notify you by e-mail 30 days prior to the expiration date. Each Clubcard has its own unique identification number that is tied to your user account.